Privacy Policy

Privacy Policy

Last Updated: August 2026

Welcome to Wow Wow Pets. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (Processed securely by payment providers)
  • Order History
  • Device Information
  • IP Address
  • Browser Information
  • Cookies & Website Usage Data

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Respond to your enquiries
  • Send promotional offers (only if you subscribe)

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking details.

All payments are securely processed through trusted payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Improve browsing experience
  • Remember your preferences
  • Analyse website traffic
  • Provide personalized content

You may disable cookies through your browser settings at any time.

5. Sharing Your Information

We never sell or rent your personal information.

Your information may only be shared with:

  • Courier & Delivery Partners
  • Payment Gateway Providers
  • Government Authorities (when legally required)

6. Data Protection

We use reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your data
  • Withdraw marketing consent
  • Contact us regarding your privacy concerns

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Wow Wow Pets

📧 Email: wowwowpetsindia@gmail.com

📍 Location: Chennai, Tamil Nadu, India

🕒 Support Hours: Monday – Saturday | 9:00 AM – 7:00 PM (IST)

🔒 Privacy Promise

Your privacy matters to us. We are committed to protecting your personal information and providing a safe, secure, and trustworthy shopping experience for every pet parent. 🐾💛